If your hearing aid doesn’t seem to be performing the way it used to, bring it to your nearest Amplifon Hearing Aid Center. Our Licensed Hearing Aid Specialists can help ensure that your hearing aid is in good operating condition.
Here are some common problems you may be able to fix yourself.
| Problem: Hearing aid doesn't work |
| Possible Cause |
Solution |
| Battery is dead. |
Replace battery. |
| Battery was inserted improperly. |
Place battery in the proper position. |
| Earmold/receiver tube is blocked |
Clean as instructed. |
| Hearing aid is turned off. |
Check on/off switch. |
| Problem: Hearing aid works intermittently (on and off) |
| Possible Cause |
Solution |
| Low battery power. |
Replace battery. |
| Earmold/receiver tube is blocked. |
Clean as instructed. |
| Excessive wax build-up in your ear. |
See your doctor about wax removal. |
| Faulty Electronics. |
See your Amplifon Licensed Hearing Aid Specialist. |
| Problem: Amplification is weak or distorted |
| Possible Cause |
Solution |
| Low battery power. |
Replace battery. |
| Earmold/receiver tube is blocked. |
Clean as instructed. |
| Excessive wax build-up in your ear. |
See your doctor about wax removal. |
| Your hearing may have changed. |
Schedule a hearing test. |
| Faulty Electronics. |
See your Amplifon Licensed Hearing Aid Specialist. |
| Problem: Hearing aid whistles |
| Possible Cause |
Solution |
| Earmold or aid fits too loosely. |
See your Amplifon Hearing Aid Specialist. |
| Excessive wax build-up in your ear. |
See your doctor about wax removal. |
Problem: Worn Parts
If the earmold tubing on your behind-the-ear (BTE) aid becomes cracked or brittle, contact your local Amplifon Licensed Hearing Aid Specialist about replacement.
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